By definition, when something is ‘on the up and up’, it represents an image of being honest, trustworthy and legitimate. These three qualities are something we take very seriously as a company, which is why we chose to make this phrase part of our branding when we started out 10 years ago right here in Austin, TX.

At The Up & Up Garage Doors, we know that we embody all of the normal things that are associated with what makes a business honest, trustworthy and legitimate, but we also strive to go beyond the norm every day. We feel that these qualities should be a common part of every successful business model, but it’s those little extra things that make us stand out from the crowd in a sea of other home improvement businesses.

We pride ourselves on installing beautiful new residential garage doors and garage door openers, but we also offer garage door repair as needed, and ongoing maintenance plans to keep your garage door working properly. We will always keep our customer’s preferences, the current state of their garage door and budget in mind.

Here’s how we stand by our commitment to excellence and remain on the up and up for our customers each day:

We will send out a highly qualified, experienced technician to your house when it’s convenient for you, because we know your time is valuable. We measure everything carefully and then discuss customization options for your new garage door while looping you in on the whole process, so that you know exactly what to expect.

Often times in contracting of home improvement projects, the customer gets left out, which can lead to uneasiness and stress when things don’t come out as expected. We want our customers to be involved, as we find that this makes the design and installation process go much more smoothly! We pay attention to the details, because we know that’s what sets us apart.

Safety is a top priority for our team, and we will go out of our way to not only make sure your garage door is safe and secure, but we also educate our customers about the complexity of garage doors as part of a home’s structure so that they don’t try to take on a repair all on their own, which could prove to be very dangerous.

Our work has received top ratings by HomeAdvisor, Thumbtack and Yelp, and we are proud to display these badges on our website.

Once the job is completed, we want to make sure you’re fully satisfied with the work we’ve done. Our technicians will show you how your new garage door and garage door opener works and make sure you have a clear understanding of what the job included so that you can rest assured that your garage door will not only look great, but also last for years to come.

Another part of our commitment that sets us apart is that we offer 24-hour, round-the-clock emergency service seven days a week. So, if your garage door malfunctions at night when you arrive home or while you’re heading out in the morning to face your day, or anytime in between, we’ll be standing by. Even during non-emergencies, you can count on The Up & Up Garage Doors to get the job handled promptly by our professional and courteous team.

So now that you know more about us and how we got here, we’d love to continue the conversation. We believe that word of mouth is still a very powerful tool to grow and continue to earn your business. Be sure to stay on the up and up with us by checking out our customer reviews as well as our upcoming blog posts for more news and updates!

The Up & Up Garage Doors is a family-owned company in Austin, Texas. We are fully-committed to providing the best customer care possible, offering more than a decade of experience in garage door repair and installation. Our company is also fully-licensed, insured, and bonded with an A+ rating with the Better Business Bureau and many positive testimonials from past customers. We offer 24-hour emergency service, so we are always available, whenever you need us.